This Privacy Policy explains how we collect, use and protect the personal information you provide when you register, deposit, play or otherwise interact with King Kong. We take your privacy seriously and set out below the types of data we gather, how we use it, who we may share it with and the choices available to you.
We collect a mix of personal, technical and transactional data to operate your account, process payments and provide support. This includes information you give us directly and data we obtain automatically when you use our site or services.
Personal data covers details you provide at registration and during account management, such as your name, date of birth, address, email address and government-issued ID where required for verification. We also hold contact preferences and records of any communications with our support team.
Technical data includes device information, browser type, IP address, operating system, and other information collected by cookies and similar technologies. This helps us deliver a compatible service, detect fraud and improve site performance on mobile and desktop.
We keep records of deposits, withdrawals, game activity, bet history and any bonuses or promotional activity tied to your account. Payment method details are stored or processed in line with payment-provider requirements; full card details are not retained on our systems unless you opt to save a card through a secure tokenisation process.
We use your information to provide and improve our services, verify your identity, process payments, respond to enquiries, investigate suspicious activity and comply with legal obligations. Aggregated or anonymised data may be used for analytics and product development.
We implement physical, technical and administrative measures designed to protect your information from unauthorised access and accidental loss. Access to personal data is restricted to staff and service providers who need it to perform their duties. We review our security practices regularly to maintain appropriate safeguards.
We use cookies, web beacons and similar tools to remember your preferences, support functionality, measure performance and tailor content. You can manage cookie settings through your browser or our cookie tool; refusing certain cookies may affect the functionality of parts of the site.
You have rights in relation to your personal data, including the right to access the information we hold, request correction, object to processing and, where applicable, request restriction or deletion. You may also withdraw consent for direct marketing at any time.
To access, correct or request deletion of your personal data, contact our data protection team through the account area or by using the contact options on the site. We will respond within a reasonable timeframe and explain any limits to deletion where retention is required by law or for legitimate business purposes.
We may share information with third-party service providers who help operate the site, such as payment processors, identity-verification services and analytics providers. We also disclose data where required by law or to protect the security of our services. All third parties are required to handle data in accordance with applicable privacy standards.
We may update this policy from time to time to reflect operational or legal changes. When we make material changes we will notify you via the site or by email. For any questions about this policy or how we handle your information, please contact us through your account or the site help area.
